Hello, questions about adapting ofbiz to specific needs

[skhalil]

Hello to the community,

First of all, I am new to the world of ofbiz. But from what I have seen it's very promising. I am currently preparing a pilot for telecom-specific needs and I have some questions :

In Telecom world, there is the notion of "parc" i.e installed products & services. It allows the customer to modify its installed services without reordering from the commercial catalog. There is the commercial parc (DSL subscriptions, Mobile subscriptions...) and there is the technical parc i.e. : telecom platforms, devices and infrastructures that are used by the commercial parc to deliver the service.

1- Is the idea of "installed products" is present in ofbiz? and if no, can you give me how can I add it (as an application? as a service? data to duplicate?...)


2- I want to put in my catalog a "service" to sell like Mobile phone subscription in a "pay monthly" or "pay as you go" fashion, so what type of product should I create and what are the attributes to use. For example : if you buy mobile "x" with 6/12/24 months subscription you pay just "y" for this mobile, but you can also buy it alone, in this case you should pay "z".

3- To support the subscription, there must be a "service activation" module, that tells : "hey, this customer has bought a 12 months subscription so give him the "technical" permission to use his phone and send him reccuring bill"s. I know that's a bit out of the scope of ofbiz, but, is this possible with ofbiz and if no, what is the best approach to implement this module using the ofbiz framework?

4- More generally, is there out there a successeful ofbiz omplementation in the telecom area, and if anyone of you have tried to make a pilot, or have been involved in a telecom-specific implementation using ofbiz.


Many thanks by advance for any of your answers/comments.

khalil

[Rashko Rejmer]

Hi khalil,
I am not sure if all you need is implemented in OFBiz, but there is
"Telecommunications" chapter in "The Data Model Resource Book", Vol 2
book.
http://docs.ofbiz.org/display/OFBADMIN/OFBiz+Related+Books
You can start your investigation from there and to compare the existing
OFBiz data model with this in the book.
Hope this helps.

Regards,
Rashko Rejmer

On Fri, 2008-05-23 at 10:52 -0700, skhalil wrote:
> First of all, I am new to the world of ofbiz. But from what I have
> seen it's
> very promising. I am currently preparing a pilot for telecom-specific
> needs
> and I have some questions :

[BJ Freeman]

quick answer
Subscription and Services are available though you will have to add data
to support you type of subscription or services

then installed products will take some work.
I suggest though you go thru the documentation
and understand how ofbiz works, since it will change how view the task
you have to do.
http://docs.ofbiz.org/pages/listpages-dirview.action?key=OFBTECH
http://docs.ofbiz.org/display/OFBTECH/Framework+Introduction+Videos+and+Diagrams
if you don't have time then look at hiring someone that is familiar with
ofbiz.

skhalil sent the following on 5/23/2008 10:52 AM:

> Hello to the community,
>
> First of all, I am new to the world of ofbiz. But from what I have seen it's
> very promising. I am currently preparing a pilot for telecom-specific needs
> and I have some questions :
>
> In Telecom world, there is the notion of "parc" i.e installed products &
> services. It allows the customer to modify its installed services without
> reordering from the commercial catalog. There is the commercial parc (DSL
> subscriptions, Mobile subscriptions...) and there is the technical parc i.e.
> : telecom platforms, devices and infrastructures that are used by the
> commercial parc to deliver the service.
>
> 1- Is the idea of "installed products" is present in ofbiz? and if no, can
> you give me how can I add it (as an application? as a service? data to
> duplicate?...)
>
>
> 2- I want to put in my catalog a "service" to sell like Mobile phone
> subscription in a "pay monthly" or "pay as you go" fashion, so what type of
> product should I create and what are the attributes to use. For example : if
> you buy mobile "x" with 6/12/24 months subscription you pay just "y" for
> this mobile, but you can also buy it alone, in this case you should pay "z".
>
> 3- To support the subscription, there must be a "service activation" module,
> that tells : "hey, this customer has bought a 12 months subscription so give
> him the "technical" permission to use his phone and send him reccuring
> bill"s. I know that's a bit out of the scope of ofbiz, but, is this possible
> with ofbiz and if no, what is the best approach to implement this module
> using the ofbiz framework?
>
> 4- More generally, is there out there a successeful ofbiz omplementation in
> the telecom area, and if anyone of you have tried to make a pilot, or have
> been involved in a telecom-specific implementation using ofbiz.
>
>
> Many thanks by advance for any of your answers/comments.
>
> khalil
>
>

[Anil Patel-3]

Visit, http://docs.ofbiz.org/display/OFBIZ/Apache+OFBiz+User+List
There is British Telecom listed in there as user of Ofbiz.

Regards
Anil Patel


On May 23, 2008, at 3:44 PM, BJ Freeman wrote:

> quick answer
> Subscription and Services are available though you will have to add  
> data
> to support you type of subscription or services
>
> then installed products will take some work.
> I suggest though you go thru the documentation
> and understand how ofbiz works, since it will change how view the task
> you have to do.
> http://docs.ofbiz.org/pages/listpages-dirview.action?key=OFBTECH
> http://docs.ofbiz.org/display/OFBTECH/Framework+Introduction+Videos+and+Diagrams
> if you don't have time then look at hiring someone that is familiar  
> with
> ofbiz.
>
> skhalil sent the following on 5/23/2008 10:52 AM:
>> Hello to the community,
>>
>> First of all, I am new to the world of ofbiz. But from what I have  
>> seen it's
>> very promising. I am currently preparing a pilot for telecom-
>> specific needs
>> and I have some questions :
>>
>> In Telecom world, there is the notion of "parc" i.e installed  
>> products &
>> services. It allows the customer to modify its installed services  
>> without
>> reordering from the commercial catalog. There is the commercial  
>> parc (DSL
>> subscriptions, Mobile subscriptions...) and there is the technical  
>> parc i.e.
>> : telecom platforms, devices and infrastructures that are used by the
>> commercial parc to deliver the service.
>>
>> 1- Is the idea of "installed products" is present in ofbiz? and if  
>> no, can
>> you give me how can I add it (as an application? as a service? data  
>> to
>> duplicate?...)
>>
>>
>> 2- I want to put in my catalog a "service" to sell like Mobile phone
>> subscription in a "pay monthly" or "pay as you go" fashion, so what  
>> type of
>> product should I create and what are the attributes to use. For  
>> example : if
>> you buy mobile "x" with 6/12/24 months subscription you pay just  
>> "y" for
>> this mobile, but you can also buy it alone, in this case you should  
>> pay "z".
>>
>> 3- To support the subscription, there must be a "service  
>> activation" module,
>> that tells : "hey, this customer has bought a 12 months  
>> subscription so give
>> him the "technical" permission to use his phone and send him  
>> reccuring
>> bill"s. I know that's a bit out of the scope of ofbiz, but, is this  
>> possible
>> with ofbiz and if no, what is the best approach to implement this  
>> module
>> using the ofbiz framework?
>>
>> 4- More generally, is there out there a successeful ofbiz  
>> omplementation in
>> the telecom area, and if anyone of you have tried to make a pilot,  
>> or have
>> been involved in a telecom-specific implementation using ofbiz.
>>
>>
>> Many thanks by advance for any of your answers/comments.
>>
>> khalil
>>
>>
>

[hans_bakker]

Hi,

we are currently installing OFBiz for a telecom service provider.
please see my answers below.

On Fri, 2008-05-23 at 10:52 -0700, skhalil wrote:

> Hello to the community,
>
> First of all, I am new to the world of ofbiz. But from what I have seen it's
> very promising. I am currently preparing a pilot for telecom-specific needs
> and I have some questions :
>
> In Telecom world, there is the notion of "parc" i.e installed products &
> services. It allows the customer to modify its installed services without
> reordering from the commercial catalog. There is the commercial parc (DSL
> subscriptions, Mobile subscriptions...) and there is the technical parc i.e.
> : telecom platforms, devices and infrastructures that are used by the
> commercial parc to deliver the service.

> 1- Is the idea of "installed products" is present in ofbiz? and if no, can
> you give me how can I add it (as an application? as a service? data to
> duplicate?...)

we use the subscription entity for this.

> 2- I want to put in my catalog a "service" to sell like Mobile phone
> subscription in a "pay monthly" or "pay as you go" fashion, so what type of
> product should I create and what are the attributes to use. For example : if
> you buy mobile "x" with 6/12/24 months subscription you pay just "y" for
> this mobile, but you can also buy it alone, in this case you should pay "z".

you can use the configurable product of which the subscription is one
part of the product.

>
> 3- To support the subscription, there must be a "service activation" module,
> that tells : "hey, this customer has bought a 12 months subscription so give
> him the "technical" permission to use his phone and send him reccuring
> bill"s. I know that's a bit out of the scope of ofbiz, but, is this possible
> with ofbiz and if no, what is the best approach to implement this module
> using the ofbiz framework?

at the moment the recurring order of the shopping list is used for this.
However we plan to implement a recurring subscription with related
service.

>
> 4- More generally, is there out there a successeful ofbiz omplementation in
> the telecom area, and if anyone of you have tried to make a pilot, or have
> been involved in a telecom-specific implementation using ofbiz.
>

we are planning to have this customer operational in the august
timeframe.

>
> Many thanks by advance for any of your answers/comments.
>
> khalil
>
>
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