Issue: Additional shipping charge editable on shipment even after shipment is packed and invoice is generated

[Mohammad Kathawala-3]

Hello Devs,

I need to confirm if the following scenario is valid or not:
At the time of packing an order, an additional shipping charge can be added
from the packing screen which is stored in the shipment entity.
When package/s are completed, the shipment is marked as packed and an
invoice is generated for the order in ready for posting status. Also, an
invoice line item is created from the additional shipping charge added in
the shipment. Now, since the invoice is in ready for posting status, it
cannot be edited. But, the additional shipping charge on the shipment is
still editable. Is this a valid scenario?

My second concern is if someone has entered wrong shipping charge at the
time of packing then how can it be corrected since the invoice gets
generated as soon as shipment is packed.

Thanks.
Regards*,*
*Mohammad Kathawala* | Sr. Technical Consultant
*HotWax Commerce* by *HotWax Systems*
Plot no. 80, Scheme no. 78 Part 2, Near Brilliant Convention Center, Indore,
M.P 452010
Cell phone: [phone]

HotWax Systems recently received 8 mentions in *The Gartner Digital
Commerce Vendor Guide, 2016 *by Gartner, Inc., the world's leading IT
research and advisory company. Learn more about our research here
<https://www.gartner.com/technology/media-products/newsletters/HotWax/1-2UVLP6M/index.html>
.

[swapnil]

Hi Mohammad,
One of the possible ways to support it could be by pushing the Shipment in
some dangling state i.e., by putting them in 'CREATED' or 'PROCESSING'
status when the packages are completed. And let shipper manually move it to
the PACKED or COMPLETED status after making all the necessary (shipping)
adjustments on the shipment and generate the invoice. This way invoice could
come into existence only after all the needed adjustments are made and final
valuation could be then captured from customer a/c.

Alternatively, Invoice can as well be made editable until it gets finally
posted provided there is enough support to re-capture/refund the additional
amount on top of already captured amount from the customer upon shipment.

If there are frequent instances that demands Shipment or any other kind of
charges to be revised then, as a business rule invoices can be first pushed
the to a different staging status like 'Created' or 'Under Processing' and
have the authorized users from AR approve it prior to the final posting. But
I am not too sure how easy or tricky it could be to do so without consent
from the customer if additional amount needs to be charged.

Thanks & Regards,
Swapnil

> -----Original Message-----
> From: Mohammad Kathawala
> <[hidden email]>
> Sent: Saturday, September 22, 2018 12:43 PM
> To: [hidden email]
> Subject: Issue: Additional shipping charge editable on shipment even after
> shipment is packed and invoice is generated
>
> Hello Devs,
>
> I need to confirm if the following scenario is valid or not:
> At the time of packing an order, an additional shipping charge can be
> added
> from the packing screen which is stored in the shipment entity.
> When package/s are completed, the shipment is marked as packed and an
> invoice is generated for the order in ready for posting status. Also, an
> invoice
> line item is created from the additional shipping charge added in the
> shipment. Now, since the invoice is in ready for posting status, it cannot
> be
> edited. But, the additional shipping charge on the shipment is still
> editable. Is
> this a valid scenario?
>
> My second concern is if someone has entered wrong shipping charge at the
> time of packing then how can it be corrected since the invoice gets
> generated as soon as shipment is packed.
>
> Thanks.
> Regards*,*
> *Mohammad Kathawala* | Sr. Technical Consultant *HotWax Commerce* by
> *HotWax Systems* Plot no. 80, Scheme no. 78 Part 2, Near Brilliant
> Convention Center, Indore, M.P 452010 Cell phone: [phone]
>
> HotWax Systems recently received 8 mentions in *The Gartner Digital
> Commerce Vendor Guide, 2016 *by Gartner, Inc., the world's leading IT
> research and advisory company. Learn more about our research here
> <https://www.gartner.com/technology/media-
> products/newsletters/HotWax/1-2UVLP6M/index.html>
> .