Returning MARKETING_PKG_PICK products
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The return process returns the marketing package pick product back into
inventory instead of the associated products. Is anyone else experiencing this and or is there is a patch for this? Thank You Len Shein Email: [hidden email] Email: [hidden email] Office: 516.742.7888 ext.225 Home Office: 732.333.4303 |
Re: Returning MARKETING_PKG_PICK products
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Look into Inventory Items Details
Jacques From: "Len Shein" <[hidden email]> > The return process returns the marketing package pick product back into > inventory instead of the associated products. > > > > Is anyone else experiencing this and or is there is a patch for this? > > > > > > Thank You > > > > Len Shein > > > > Email: [hidden email] > > Email: [hidden email] > > > > Office: 516.742.7888 ext.225 > > > > Home Office: 732.333.4303 > > > > |
RE: Returning MARKETING_PKG_PICK products
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I think the issue is more along the lines of:
On the Sales-Order side OFBiz will use the product_assoc to convert a MKT_PKG_PICK to get the actual FINISHED_GOOD product; reserve inventory using the finished-good, complete etc. On the RETURN side, this does not seem to be the case. OFBiz is returning the MKT_PKG_PICK back into inventory. We would expect that the same product_assoc would be used so that the finished_good is returned back into inventory. Is anyone else experiencing this? -----Original Message----- From: Jacques Le Roux [mailto:[hidden email]] Sent: Wednesday, November 19, 2008 12:34 PM To: [hidden email] Subject: Re: Returning MARKETING_PKG_PICK products Look into Inventory Items Details Jacques From: "Len Shein" <[hidden email]> > The return process returns the marketing package pick product back into > inventory instead of the associated products. > > > > Is anyone else experiencing this and or is there is a patch for this? > > > > > > Thank You > > > > Len Shein > > > > Email: [hidden email] > > Email: [hidden email] > > > > Office: 516.742.7888 ext.225 > > > > Home Office: 732.333.4303 > > > > |
Re: Returning MARKETING_PKG_PICK products
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It wouldn't surprise me if this was the case. The code there is probably just not aware of marketing packages... in other words this would require code there to explode the package into member products just like the inventory allocation and other things do. -David On Nov 19, 2008, at 5:10 PM, Nick Rosser wrote: > I think the issue is more along the lines of: > > On the Sales-Order side OFBiz will use the product_assoc to convert a > MKT_PKG_PICK to get the actual FINISHED_GOOD product; reserve > inventory > using the finished-good, complete etc. > > On the RETURN side, this does not seem to be the case. OFBiz is > returning > the MKT_PKG_PICK back into inventory. We would expect that the same > product_assoc would be used so that the finished_good is returned > back into > inventory. > > Is anyone else experiencing this? > > -----Original Message----- > From: Jacques Le Roux [mailto:[hidden email]] > Sent: Wednesday, November 19, 2008 12:34 PM > To: [hidden email] > Subject: Re: Returning MARKETING_PKG_PICK products > > Look into Inventory Items Details > > Jacques > > From: "Len Shein" <[hidden email]> >> The return process returns the marketing package pick product back >> into >> inventory instead of the associated products. >> >> >> >> Is anyone else experiencing this and or is there is a patch for this? >> >> >> >> >> >> Thank You >> >> >> >> Len Shein >> >> >> >> Email: [hidden email] >> >> Email: [hidden email] >> >> >> >> Office: 516.742.7888 ext.225 >> >> >> >> Home Office: 732.333.4303 >> >> >> >> > > > |
RE: Returning MARKETING_PKG_PICK products
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In reply to this post by Len Shein
David, Jacques,
OK, thanks for the response. We don't mind getting involved in this, and changing the trunk via Jira etc ... but I think that we need to understand exactly what the intentions / concepts are before doing so. There is a MKT_PKG_PICK_ASSEMBLY and MKT_PKG_AUTO. Here's how we think it works: ASSEMBLY: product A has an ASSOC with product B and C. In order to pick / pack / complete you need to use B and C and assemble the product. If A is returned OFBiz assumes that the assembled product A (rather than B + C) should be returned back into inventory. There is no option to assume disassembly and return B + C (which may be a nice feature?). AUTO: product A has an ASSOC with product B and C. In order to pick/pack/complete you grab the products B and C, and place them into a box, no assembly required. If A is returned OFBiz creates an INV_ITEM for A and executes the ProductionRun service -- this in turn creates additional INV_ITEMs for B and C. OUR PROBLEM: We have a simple A-to-B (a one to one association) relationship using MKT_PKG_PICK_ASSEMBLY and our client processes hundreds of returns each day. Since B is reserved and picked on the ORDER and A is used to replenish inventory on the return this is causing major issues. At this point we are very reluctant to modify the type from MKT_PKG_PICK_ASSEMBLY to MKT_PKG_AUTO -- mainly because we don't understand all the implications of this change and the impact of previously created orders using the ASSEMBLY setting. Thanks, Nick ------------------------------------- From Jacques: The associated products are also returned. How to check 1. Create an order with a GZ-BASKET product from test catalog 2. Quick Ship this order 3. Quick Refund this order 4. Have a look into WorkEffort in WorkEffort component. You should see a WorkEffort with a WorkEffort Id beginning by Decomposing product [GZ-BASKET] inventory item (note the WorkEffort Id *number* of this order) 5. Have a look into Inventory Items Details in Facility component. You should see 3 Inventory Items Details referring to the previous noted *number* If you can't get that I will show you tomorrow (GMT) on my machine Jacques PS : this is using trunk, but it works also with Release 4. Note that Opentaps has currently an issue with this... -----Original Message-----From: David E Jones [mailto:[hidden email]] Sent: Wednesday, November 19, 2008 10:37 PM To: [hidden email] Subject: Re: Returning MARKETING_PKG_PICK products It wouldn't surprise me if this was the case. The code there is probably just not aware of marketing packages... in other words this would require code there to explode the package into member products just like the inventory allocation and other things do. -David On Nov 19, 2008, at 5:10 PM, Nick Rosser wrote: > I think the issue is more along the lines of: > > On the Sales-Order side OFBiz will use the product_assoc to convert a > MKT_PKG_PICK to get the actual FINISHED_GOOD product; reserve > inventory > using the finished-good, complete etc. > > On the RETURN side, this does not seem to be the case. OFBiz is > returning > the MKT_PKG_PICK back into inventory. We would expect that the same > product_assoc would be used so that the finished_good is returned > back into > inventory. > > Is anyone else experiencing this? > > -----Original Message----- > From: Jacques Le Roux [mailto:[hidden email]] > Sent: Wednesday, November 19, 2008 12:34 PM > To: [hidden email] > Subject: Re: Returning MARKETING_PKG_PICK products > > Look into Inventory Items Details > > Jacques > > From: "Len Shein" <[hidden email]> >> The return process returns the marketing package pick product back >> into >> inventory instead of the associated products. >> >> >> >> Is anyone else experiencing this and or is there is a patch for this? >> >> >> >> >> >> Thank You >> >> >> >> Len Shein >> >> >> >> Email: [hidden email] >> >> Email: [hidden email] >> >> >> >> Office: 516.742.7888 ext.225 >> >> >> >> Home Office: 732.333.4303 >> >> >> >> > > > |
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