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[jira] Created: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

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Nicolas Malin (Jira)

[jira] Created: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

if order entry is interupted and session times out. the session data is lost causing errors.
--------------------------------------------------------------------------------------------

Key: OFBIZ-1456
URL: https://issues.apache.org/jira/browse/OFBIZ-1456
Project: OFBiz
Issue Type: Bug
Components: order
Affects Versions: SVN trunk, Release Branch 4.0
Environment: Ver 4.0 rev 595239
Reporter: BJ Freeman
Priority: Minor
Fix For: SVN trunk, Release Branch 4.0

order entry add a product, in this case PC001
allow the session to time out.
log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Updated: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

BJ Freeman updated OFBIZ-1456:
------------------------------

Attachment: error2.txt

second errors not show on screen shot

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Updated: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

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Nicolas Malin (Jira)

[jira] Updated: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Updated: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547042 ]

Bilgin Ibryam commented on OFBIZ-1456:
--------------------------------------

BJ, sorry but i cannot understand what is the bug.
In the subject you say "if order entry is interupted and session times out. the session data is lost causing errors." If session time out, the session data (like shopping cart) is lost, and it is something usual. Isn't it ? Then you have to start order creation (shopping cart creation) from the beginning.

Bilgin

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547088 ]

BJ Freeman commented on OFBIZ-1456:
-----------------------------------

The problem is that I can not use the order entry. it is stuck.
I am still trying to figure out how to let the order entry exit gracefully and not continue.
Not even sure why I am still in order entry.
seems the only way to get out of it is to restart the server.

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547112 ]

BJ Freeman commented on OFBIZ-1456:
-----------------------------------

Maybe the better title would be once in orderEntry can not exit by clicking on order entry menu.
steps
go into order entry and add an item
then remove the item
then click on orderentry menu

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547132 ]

BJ Freeman commented on OFBIZ-1456:
-----------------------------------

Ok.. need to clear the cart.
now it is not clear that one has to clear the order to get out of order entry.
and if there is a time out and relog in, then the cart should have been cleared.
and if someone clicks on order entry menu the cart should be checked and a msg put up to click on "clear order"
or even better initiate the clear order.

unless someone has a better Idea.
will make some patches to cover these two conditions.
the session time out I consider a bug
the menu fix is an enhancement (trunk only)

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547157 ]

Jacques Le Roux commented on OFBIZ-1456:
----------------------------------------

BJ,

This was very foggy to me, then I tried
go into order entry and add an item
then remove the item
then click on orderentry menu
But I can't see the point : you are in the process of creating an order; if you want to get out use the "Clear Order" optionin the sub-menu bar (1st option). Remember this work as a wizard to get you thru order entry.

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547281 ]

BJ Freeman commented on OFBIZ-1456:
-----------------------------------

I read
http://docs.ofbiz.org/display/OFBENDUSER/3.1+Order+Entry
and did a search on the internet.
I did not find anything that said, you need click on clear order or it will stay in the system.

So I will update
http://docs.ofbiz.org/display/OFBENDUSER/3.1+Order+Entry
to talk about if you want to cancel the process and how.

So what I am talking about is if a user does these thing they get error messages instead of help to get out of where they are.

It is my stand that a user should not be able to have and/or see these type of errors.

I am guessing from the responses I am getting this is not a general consensus.

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547299 ]

Jacques Le Roux commented on OFBIZ-1456:
----------------------------------------

The error you speak about does not appear in a regular process (no timeout) or at least I was not able to reproduce using your test case. I did not test in case of timeout, but yes feel free to provide a patch.

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547302 ]

BJ Freeman commented on OFBIZ-1456:
-----------------------------------

You are correct, there is no error without the time out.
the Second part that you tested was how someone that did not know the procedure to back out of order entry process would be stuck.
so some help to let them know what has to be done. This is not a bug but an improvement.

:D
will submit both patches.

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Priority: Minor
> Fix For: SVN trunk, Release Branch 4.0
>
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Updated: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Jacques Le Roux updated OFBIZ-1456:
-----------------------------------

Fix Version/s: (was: SVN trunk)
(was: Release Branch 4.0)
Assignee: Jacques Le Roux
Priority: Trivial (was: Minor)
Issue Type: Improvement (was: Bug)
Affects Version/s: (was: Release Branch 4.0)

BJ,

Yes I agree not a bug, looking forward for your patches (not sure why 2).
I declassified the issue as an improvement hence it will not go in release.

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Improvement
> Components: order
> Affects Versions: SVN trunk
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Assignee: Jacques Le Roux
> Priority: Trivial
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Commented: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12547319 ]

BJ Freeman commented on OFBIZ-1456:
-----------------------------------

you have seem to ingored the orginal premise which is a bug
the second one is just an addon

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Improvement
> Components: order
> Affects Versions: SVN trunk
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Assignee: Jacques Le Roux
> Priority: Trivial
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Updated: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Jacques Le Roux updated OFBIZ-1456:
-----------------------------------

Priority: Minor (was: Trivial)
Issue Type: Bug (was: Improvement)
Affects Version/s: Release Branch 4.0

OK I had a doubt, hence my question about 2 patches, now waiting to review them ;o)

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Assignee: Jacques Le Roux
> Priority: Minor
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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Nicolas Malin (Jira)

[jira] Closed: (OFBIZ-1456) if order entry is interupted and session times out. the session data is lost causing errors.

In reply to this post by Nicolas Malin (Jira)

[ https://issues.apache.org/jira/browse/OFBIZ-1456?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

BJ Freeman closed OFBIZ-1456.
-----------------------------

Resolution: Later

personal reasons

> if order entry is interupted and session times out. the session data is lost causing errors.
> --------------------------------------------------------------------------------------------
>
> Key: OFBIZ-1456
> URL: https://issues.apache.org/jira/browse/OFBIZ-1456
> Project: OFBiz
> Issue Type: Bug
> Components: order
> Affects Versions: SVN trunk, Release Branch 4.0
> Environment: Ver 4.0 rev 595239
> Reporter: BJ Freeman
> Assignee: Jacques Le Roux
> Priority: Minor
> Attachments: error1.txt, error2.txt, ofbizlog.txt, screenshot-1.jpg
>
>
> order entry add a product, in this case PC001
> allow the session to time out.
> log back in and go back into order entry.

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